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The Beatriz Pacheco Brand online store operates with the carrier DHL to deliver your orders.


We ship from Monday to Friday

(excluding national holidays)


Free shipping, exchanges and returns.
Term 2 to 3 working days.




Shipping cost 15 €.
Term 3 to 7 working days.

(There may be some exceptions. Please check when entering your address)



Shipping cost 25 €.
Term 5 to 10 working days.


For shipments outside European Union countries

Import duties and taxes are paid by the customer to the carrier upon delivery.

(At check-out, if you cannot find the country you want in the list provided, please send us an email to: )




If you need to, you can cancel your order. Cancellation must be requested prior to dispatch, which occurs between 24 to 48 hours after confirmation of payment. Otherwise, you will have to wait for the order to be received and follow the steps outlined in our exchange and return policy.


To make a cancellation, contact us via email

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